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My pleasure. I thought I was pretty wise when I decided to start saying that whenever anyone would thank me for the work I had done for them. I thought I was pretty smart. That is, I thought I was smart until learned it was the phrase Chick Fil-A employees are instructed to say…

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There’s a lot of focus on how we build relationships throughout many areas. I find it to be true in my business trade, my ministry work, my roles at church, and in so many others. Some will call it customer service, experience management, or any of dozens of other buzzworthy monikers. Yet, it comes…

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Judging others is a character trait I’m always working to overcome. I have more success at different times, and I frequently fall into old patterns. However, as I have matured and grown in my faith, I’m realizing my judging others is really me mentally tearing them down. As I have examined this nature, I…